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Services

The  Genesis 3 hardware system from Tutela is an integrated system of monitoring components that deliver unparalleled accuracy and protection.  But more than simply offering a range of hardware, Tutela offers a number of additional services to enable our customer to build a complete monitoring solution to match their specific needs.

Calibration for Compliance

ISO 17025 for calibration servicesRegulatory agencies recommend that all medical monitoring sensors are calibrated every 12 months by ISO17025 UKAS accredited companies, to ensure accurate readings and regulatory compliance. Tutela Monitoring Systems are fully UKAS ISO17025 accredited and are consequently able to offer the highest level of calibration competency to its customers.

Secure e-records

The Tutela monitoring system is a truly ‘paperless’ monitoring and recording service.  All electronic records are fully FDA 21 CFR part 11 compliant and securely stored on mirrored servers in two different geographical locations for up to 30 years.

Alarm Response Team

The Tutela monitoring system can be reinforced with a 24/7 fully manned human Alarm Response Team – based in the UK. You will be notified of alarms by our trained operators to a pre-agreed response procedure and contact list to ensure absolute viability of your valuable inventory.

Temperature Mapping

Tutela offer a self install, plug and play, temperature mapping service.  The mapping kits are supplied with a minimum of 10 temperature probes as a simple and economic solution to customers’ temperature mapping needs.

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What People Say

Michael Heaton – Haematology and Blood Transfusion Service Lead | Pennine Acute Trust

The Tutela hardware and connectivity was robust, and the brand has a good reputation within the blood industry. Importantly it’s a very user-friendly system. Michael Heaton – Haematology and Blood Transfusion Service Lead | Pennine....

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Angela Green, Maidstone & Tunbridge Wells NHS Trust

We particularly like the fact that we get telephone calls from Tutela’s Alarm Monitoring Bureau if we have any problems and the system has given us such good service over the last two years that....

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