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CASE STUDY : Driving digital improvements in hospice care

End-of-life hospice care is not the most obvious place to discover a digital champion, but this is where we found Ian Ashton, Catering Services Manager for Pilgrims Hospices. An ex-military man of 14 years, Ian understands the importance of good organisational skills. He also understands the value of cloud-based digital checklists.Ian was first introduced to digital process checks when working at the production site for LEON restaurants. He has since applied this forward-thinking to his current role with Pilgrims Hospices and can often be found on the Hospice IQ forum, championing his vision of paper-free, cloud-based work management.

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