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Alarm Response Team

All our scientific monitoring systems can be backed by a 24/7 alarm response team – located in house. Specific alarm protocols are set up on a customer by customer basis to create a remote alarm monitoring system.

Any deviation from bench-marked set-points is reported immediately to customer-nominated staff by real people in our alarm response team based in the UK and operating 24/7 all year round.  Fully audited electronic email and SMS notification is also available.

All incidents are recorded and also available to view in the Tutela GUI and provide a authoritative audit trail within the Tutela web-based system.

In this way the Tutela 24/7 alarm response team has prevented financial loss to our customers on countless occasions by minimizing degradation of valuable inventory in, for example, pharmacy fridges or irreplaceable samples and data in scientific research.

Tutela 24/7 Alarm Response Team

Latest News

Press Release | Tutela Monitoring Systems LLC to Restructure

August 1st, 2018 Tampa, FL.  Tutela Monitoring Systems is pleased to announce that, following a re...

New Customer Announcement | Fertility Specialists Medical Group (FSMG) and The San Diego Center for Reproductive Surgery (SDCRS)

FOR IMMEDIATE RELEASE:   Tutela Welcomes Fertility Specialists Medical Group (FSMG) and The San Die...

What People Say

Anita Wylds, Xytex Cryo International GA

After a thorough evaluation we chose Tutela because we just found it to be the best fit for our situation, there was a better feel to its operation. Anita Wylds, Projects Coordinator Xytex Cryo International....

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Kelly Arndt – University of Chicago

The Tutela Temperature Monitoring System is performing well for us, and a significant improvement over the system it replaced .  Overall, we are very happy with the change we made.

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